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Terms of Service

Last updated: April 9, 2026

These Terms of Service ("Terms") govern your use of the Origin Research Labs website at originresearchlabs.com and any purchases made through the site. By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility and Age Restriction

You must be at least 18 years of age to use this website, create an account, or purchase products from Origin Research Labs. By using this site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

2. Product Use Disclaimer

All products sold by Origin Research Labs are intended strictly for in-vitro laboratory research use by qualified professionals. Products are not intended for human or animal consumption, and are not approved by the FDA for any therapeutic, diagnostic, or cosmetic purpose. By purchasing, you confirm that:

  • You are a qualified researcher or purchasing on behalf of a research institution.
  • You will not use any product for human or veterinary consumption.
  • You will comply with all applicable federal, state, and local laws governing the purchase and use of research chemicals.

3. SMS Communications

Origin Research Labs may send you text messages (SMS) if you have opted in through our website forms. There are two categories of SMS communications:

  • Transactional SMS: Order confirmations, shipping and delivery updates, account notifications, and customer service responses. These messages are sent as needed based on your account activity.
  • Marketing SMS: Promotional offers, new product announcements, discount codes, and company updates. Marketing messages will not exceed 2 per month in frequency.

Message and data rates may apply depending on your mobile carrier and plan. Origin Research Labs is not responsible for any charges imposed by your carrier.

4. Opt-Out Instructions

You can opt out of SMS communications at any time:

  • Reply STOP to any text message from Origin Research Labs to immediately unsubscribe from all SMS communications.
  • Reply HELP to any text message for assistance or contact information.
  • Email us at contact@originresearchlabs.com with the subject line "SMS Opt-Out" and your phone number.

After opting out, you will receive one final confirmation message. You will no longer receive SMS messages unless you re-subscribe.

5. Customer Support

For questions, concerns, or support inquiries, you can reach Origin Research Labs through the following channels:

  • SMS/Text: +1 (507) 461-8427
  • Email: contact@originresearchlabs.com
  • Contact Form: originresearchlabs.com/contact

We aim to respond to all inquiries within 24 hours during business days.

6. Message & Data Rates

Standard message and data rates may apply to any SMS messages sent to or received from Origin Research Labs, depending on your wireless carrier and service plan. Origin Research Labs does not charge for individual text messages, but your carrier may. Check with your carrier for details about your messaging plan.

7. Carrier Liability Disclaimer

Origin Research Labs and its SMS service providers are not liable for:

  • Delayed or undelivered messages due to carrier network issues, device incompatibility, or technical failures
  • Charges applied by your mobile carrier for sending or receiving text messages
  • Data charges incurred when accessing links sent via SMS
  • Service interruptions or outages beyond our control

Carriers are not responsible for the content of messages sent by Origin Research Labs. T-Mobile, AT&T, Verizon, and other carriers are not sponsors or endorsers of this messaging program.

8. Orders and Payment

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud. Payment is processed securely through our third-party payment processor at the time of checkout.

9. Shipping and Delivery

We ship within 1-2 business days of order confirmation. Shipping times vary by destination. Origin Research Labs is not responsible for delays caused by carriers, customs, weather, or other events outside our control. All shipments are sent in discreet packaging.

10. Returns and Refunds

Due to the nature of our products, we do not accept returns on opened or used items. If you receive a damaged or incorrect product, contact us within 7 days of delivery for a replacement or refund. Refunds are processed to the original payment method within 5-10 business days.

11. Intellectual Property

All content on this website — including text, images, logos, graphics, and code — is the property of Origin Research Labs and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Origin Research Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using this site, you consent to the practices described in the Privacy Policy.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the website shall be resolved in the courts located in Maricopa County, Arizona.

16. Contact

If you have questions about these Terms of Service, contact us at:

Origin Research Labs
Email: contact@originresearchlabs.com
Phone/SMS: +1 (507) 461-8427

Origin Research

High-purity research compounds and verified laboratory supply for modern research professionals.

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+1 507-461-8427
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Privacy Policy | Terms of Service
All products are intended strictly for in-vitro laboratory research use by qualified professionals. Not for human or veterinary consumption. Not FDA approved. By purchasing, buyer confirms compliance with all applicable federal, state, and local laws.